At AANSH LIMITED, we’re dedicated to your satisfaction. We understand that sometimes, things don’t go as planned, and we want to make the return process as smooth and hassle-free as possible. Please review our policy below for details on how to return your products.

30-Day Satisfaction Guarantee

We offer a 30-day satisfaction guarantee on all our products. If you’re not completely satisfied with your purchase, you can return it within 30 days of the delivery date for a full refund or exchange, subject to the conditions outlined below.  

Return Conditions:

• General Requirements:
  • The product must be returned in its original packaging, including all accessories, manuals, and any “free gifts” or bonus items.
  • The product must be in the same condition as when you received it – unused and undamaged.
  • You must provide proof of purchase, such as your order number or receipt.
• Health & Beauty Products:
  • Due to hygiene and safety reasons, opened or used health and beauty products may not be eligible for return unless they are defective.
  • Sealed and unopened health and beauty products can be returned within the 30-day window.
• Electrical Products:
  • Electrical products must be returned in their original condition, with all components intact.
  • Any signs of misuse, damage from improper installation, or tampering may void the return.
  • Electrical products that are defective will be replaced or refunded.
• Return Shipping:
  • Unless the return is due to a defect or an error on our part, you will be responsible for the return shipping costs.
  • We recommend using a trackable shipping service to ensure your return arrives safely.  

How to Initiate a Return?

1. Contact Our Customer Support:
   • Email our customer support team at aanshltd@gmail.com or call us at +44 7787292678 to initiate your return.
   • Provide your order number, the reason for the return, and any relevant details.  
2. Receive Return Authorization:
   • Our customer support team will provide you with a Return Authorization (RA) number and instructions on where to send your return.  
3. Package Your Return:
   • Carefully package the product in its original packaging, including all accessories and proof of purchase.
   • Clearly write the RA number on the outside of the package.
4. Ship Your Return:
   • Ship the package to the address provided by our customer support team.  
5. Refund or Exchange:
   • Once we receive and inspect your return, we will process your refund or exchange within 30 business days.
   • Refunds will be issued to the original payment method.  

Exceptions:

• Certain products may be excluded from our return policy due to their nature or legal restrictions. These exceptions will be clearly stated on the product page.
• Damaged goods due to customer negligence are not refundable.

Contact Us:

If you have any questions or concerns about our Return & Policy, please don’t hesitate to contact our customer support team. We’re here to help.